Return Policy

You may contact us within 30 days of receipt of your product to request a refund and or an exchange. Please contact us at 800-795-1280 or 763-571-1902 or send us an email at customerservice@crysteeltruck.com. There is a 10% handling and re-stocking fee, along with any shipping charges, for any refunds. Products not in like-new condition will be inspected by Crysteel Truck Equipment and a discretionary allowance will be given.

Refund Policy

All refunds will be issued back in the same manner in which that payment was made. If you used a credit or check card, the credit will be issued back to your credit or check card. If you happen to pay by check or cash, a check will be issued in the amount of your credit. Shipping and handling charges are not refundable unless the item is returned due to a defect in the merchandise or the result of an error by Crysteel Truck Equipment.

Product Refund

Upon receipt of your returned purchase, a credit for the price of the item and applicable taxes will be refunded.

Receipts

A valid receipt within 30-days of purchase is required for any refunds, exchanges or credits.

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